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The NeilMed Sinugator is a cordless, dual-speed nasal irrigator designed for effective nasal hygiene. It comes with 30 premixed packets of USP grade sodium chloride and sodium bicarbonate, ensuring a soothing experience without burning or stinging. The system is free from preservatives, drugs, and common allergens, making it a safe choice for daily use.
R**Z
Can't live without this
Amazing device, life changing for sinuses. I give these as gifts
Y**R
Updated - great concept but unreliable product
When I use this regularly I don't have to take decongestant or antihistamine as often, if at all. Takes a few days to really start feeling the lasting effects, but you can unstuff your nose instantly.My husband refuses to try it because he does not like things going up his nose, so he is still suffering with congestion and sneezing while I am feeling much better. To me, it is about as unpleasant as getting water up your nose at the swimming pool, and you get used to it quickly.Don't try to use with plain water, as it burns like acid without the salt solution. Also, always use distilled or previously boiled water - I have read horror stories of people getting nasty, even deadly, infections from using tap water (OK to drink but if you shove it up into your sinuses any bacteria can just go to town).****UPDATED***** I bought this to replace one I had from a couple of years ago. I pulled it out from under the counter and it did not work, even after changing the batteries. I chalked it up to water getting into the battery compartment (hard to avoid the way it's designed) and bought a new one.Well, as of this morning, the new one is ALSO not working. Very annoying. I guess I will get the sinus tip and use with a regular WaterPik machine - more expensive but at least I will be able to count on it working.
A**R
Wonderful
love it
B**N
Great for travel
This is my third type of NeilMed irrigator (have purchased probably 10-15 over past 15 years). My favorite is the plug-in irrigator, but it is a big production and forget about trying to bring it if you need to travel. This product is a much better option in my opinion for traveling versus the bottle version (which is what I have been using). It is heavier and bulkier but it is also more effective and easier to clean/dry than the bottle. It is less substantial than the many irrigator machines I’ve had but not as basic as the bottle. I’ve only had it for a short time so I’m not able to speak to longevity.
P**6
A tale of four sinugators! This is something to avoid.
We have gone through 4 of these in 4 months, most failed in the same way, a cracked leaking cup.The first one we bought from Amazon.com. We ran the reservoir cup, which in the manual was listed as top rack dishwasher safe, through the dishwasher after a week's use to clean and sanitize it, and it came out completely discolored and cracked. We returned it to Amazon and got another one as a replacement, using the dishwasher incident as a lesson learned that even if the manual said dishwasher safe, it was not.For the second one, the reservoir cup cracked and started leaking after about 35 days, beyond the Amazon return period. No problem I thought, the manufacturer has a 120 day warranty, so I contacted them. After an incredible runaround, they sent me a new cup in the mail. This took about 3 weeks.In the mean time, we bought another one at Walgreens because we needed a working unit, and planned to keep the one awaiting a replacement cup as a spare. After a couple weeks, the Walgreens unit failed, and on inspection, we found water had gotten into the battery compartment and completely rusted the contacts. The battery compartment cover was securely mounted, so the failure wasn't because of user error. We returned it to Walgreens and got a replacement under their 30 day return policy.So, now we have a new unit from Walgreens, and a replacement cup for the unit we got from Amazon (which itself is a replacement for the first defective unit). After another couple of weeks, the unit from Walgreens' cup cracked (no microwave, hot water, or any such stress) and started leaking, so we once again returned the Walgreens unit for a refund. We were now done buying replacementsWe now have the second one we got from Amazon, with a new cup replacing the leaking cup. In a week, that cup cracked (again, no dishwasher or hot water stress). We just threw it away since we don't want to fool with NelMimed any more.The take away is that while this is a convenient and effective product, the materials used to make it are simply crap. An appliance intended to squirt water should not be made in such a way that electrical contacts rust out. An appliance intended to squirt water from a reservoir cup should have a cup that doesn't crack in regular use. And finally, an appliance whose reservoir cup is stated as being dishwasher safe should be dishwasher safe.
S**N
Amazing Customer Service
I just got this product and haven't even used it, so . . . why am I writing a review? Because I had trouble getting the battery compartment door open--it was very, very hard to move the release. I called customer service to see if I was missing something--I wasn't--but the thing that knocked me out was the friendly approach from customer service. They'd be happy to send me a new unit, no fuss or bother, if I'd send them the exact model number and a photo of the misbehaving battery door. No hoops to jump through, no paperwork. BUT I managed to get the release switch to work and finally got the battery door open. I think it will loosen up with use so I didn't need a replacement unit at all but I was so surprised at their excellent approach to customer service that I felt I should write a review. I'm sure the product will be great, as all other NeilMed devices I've used have been. That kind of customer service is unusual, and shows that they truly stand behind their products.
V**L
Easy to use, easy to clean
I tried some of the other manufacturers systems because I thought suction on the out flow would help with drainage later.I don’t really notice a difference in drainage between those systems and this one.What I do notice is that this one is way easier to set up and clean. It’s less expensive. It uses regular saline packets. It’s compact and easy to store. It’s fast.I’m really impressed.
Trustpilot
2 days ago
1 week ago