Silonn 50″Smart Electric Fireplace Heater with App & Remote Control, 5300 BTU Heat Output, Ultra-Slim Wall-Mounted or Recessed Electric Fireplace Inserts with Timer, 20 Flame Colors,WiFi Enabled

The media could not be loaded. Purchased for a renovation. Beautiful piece. It has many colors to choose from and it does put out the heat. The mobile app was easy to connect once I figured out that you needed to press and hold the button on the front AFTER you power the unit off from the front. The app is easy to use, but you have to have the child lock on to power it on from the app.We unboxed it past the return window and we noticed the fan was quite loud. Loud enough to have to turn the tv volume up. I reached out to the seller for advice on the situation. They responded within a couple of hours requesting proof of purchase and a video of the described noise. I sent them the information. I do hope that the fan isn't just that loud because that would be a deal breaker for me. It's the equivalent to the sound of a box fan. I searched the reviews and can't find any mention of fan noise, so I believe maybe something got affected during shipping. 4 stars because of the noise. But it's otherwise a 5-star fireplace if the noise can be remedied and the customer service does not disappoint. I'll come back to post my resolution.After an email conversation with customer service over several days (due to time difference) they have arranged to ship me a new unit. I did originally ask if they could simply send a replacement fan part. Their response was quite prompt given our time difference. They were easy to work with, cordial and understanding of the situation. They told me to keep the defective unit. I assume it's not worth the return shipping cost. I'll check back in once the unit is received. 5 days. I do hope that this new unit does not sound like box fan on high.

The media could not be loaded. Ok, I have only had this wall mount fireplace for about a month. First one that arrived only half the flames worked. I sent it back for an exchange. They were quick to respond and resend. I chose not to recess into the wall, but mount it and frame around it. I think it turned out great. But I am amazed by the heat output. This unit is in my master bedroom. This room can be cold due to the fact it’s the furthest from the furnace. Room is approximately 800 square feet. Heats the entire room up! The aesthetics are awesome as well. Many colors, speeds of flame, brightness, timer, and temperature control. For the price you can’t beat it. Hope it lasts a few years. And it is decently quiet. I will have it on for an hour as I fall asleep. 👍🏻

I love how the Silonn 60” Smart Electric Fireplace Heater looks in my home! It heats quickly, has a sleek design, and offers 20 flame colors for a cozy ambiance. The app and remote control make it easy to adjust, and the WiFi feature adds convenience. Highly recommend for both style and warmth!

After installing this heater, I have to admit it looks nice—but that’s about it. This heater is more of a decorative piece than a functional heating device. Although there are three vents on the front, air only comes out of the center one, which is not nearly enough to warm up a 300 sq. ft. room. On top of that, the fan is extremely loud. You’d be better off placing a radiant heater in the middle of the room—it would be much warmer and quieter.

The media could not be loaded. What I like:The price.The packaging.Build quality seems good.Heater works nice.Variety of colored flame to choose from.Dimmable.Timer button.Remote.What I don’t like.The flames don’t look as good as they do in the ad, however they DO look better in person than they appear in my video. The images shown in the add I would give their flames a solid 10/10, when actually the flames are closer to a 5/10, in my video I would only rate them a 1 or 2. For whatever reason they do not photograph or video well, even with an IPhone 15Pro Max.They shipped with some nice crystal media to place on the bottom of the fireplace to diffuse the LED lights, I did not install the crystals when I took the video, but I would imagine doing so would definitely add to the appearance.I was torn between this unit for $200, and another u it for $550, I ordered them both. The other unit arrives in 2-3 days. I will update this review when the other product arrives to let you know if I think the other unit was better, and if so, was a better amount to warrant a price tag nearly 3x as much. Overall, for $200, this is a nice addition to any home, but don’t expect it to look as good as it does in their ad.

Great price, very good value on a quality product. Was very difficult to get the front glass off the place the crystals that help simulate the flickering flame. Called the 800 number and the associate was very pleasant and simply said it's hard to get the glass front off. Just keep trying buy lifting up and away from the front. And eventually it did come off. Actually went back on without as much effort. Looks great and works great.

I am loving it! I wanted to get an electric fireplace that looked more realistic and this one looked like the best quality and had the best reviews for what I was looking for. I’m really happy with it! It was easy to install, looks great, and functions well for what I need.

Came delivered with only one half of the ‘flames’ projecting. After reading a few reviews found that others had the same and had been able to fix them. I opened the back and found the offending piece, a small plastic connector between the two LED strips inside. After gluing it back onto the LED strip (unit on so as to verify solid connection) seems to be working.I’ll update once installed but if that’s the only issue I’ll be happy with it. Looks good, light and quiet. Still, shouldn’t have to unscrew the 20 or so (not kidding) small screws to take the back off and fix what seems like an easy enough connection to secure.Here’s hoping for an easy install!