Yeedi M12 PRO+ Robot Vacuum and Mop, 11000Pa Strong Suction, ZeroTangle Technology, TruEdge Deep Mopping, Auto Mop Washing/Drying, Auto-Lift Mopping, Mini Omni Station, Black

UPDATE: To my astonishment the seller contacted me and offered me a full refund or replacement. I chose the replacement. Every question I asked was answered within one day or less. I cannot say how impressed I am with their customer service. I received the replacement and it is working perfectly. I haven't had to rescue it once. I'm so grateful for the excellent customer service and the new machine that is working the way it was advertised.******************I have had several robot vacuums in the past and all had good and bad points. I have had this one since November and every day I see more bad points. We were thrilled to get this machine and named her Angel because, let's face it, anything that helps sweep and mop behind my three dogs is an angel to me. We have since changed her name to Little Devil and here's why:Her object avoidance is almost completely missing. She will climb up on furniture, jam herself against a wall, get caught between chair legs, etc. Every time she goes out we have to rescue her at least four times.Once mapped you cannot close a door in the house. For instance, I want to close the door to the guest room to keep the cats off the bed. If I do this, Angel jams herself head first into the door and will not change course. She just stays there until she dies.I have yet to figure out how to do just one room. I want just the family room done because that's where the dogs enter from the yard. So I go on the app and ask her to do the family room. Nope! She takes off down the hall and does every other room in the house.There seems to be no reasonable pattern to her mopping. I often see a circle where the mop went in the middle of the room but all the rest of the floor is still dirty and she is back on the station.I would love to put a "no go" zone in front of our fireplace. The hearth has a small lip on it and she constantly climbs it and has chipped off all the paint.If you have pets avoid using this to mop. All the pet hair gets stuck behind the roller and jams up there until it can no longer function. I guess the fact that I never see anything solid in the dirty water should have been a clue, but I was amazed to find all that hair so jammed tight behind the roller. It was at least 1/2" thick.For some unknown reason Angel just drops one of her mops and keeps going. Then we have to search all the rooms (remember we are not allowed to close off any room once mapped) to find the missing mop head.The user's guide is very hard to follow. Just very basic pictures and no real explanations. By trial and error we found the clean sink (which is a messy thing to empty). Instructions could be much better with words and maybe some good videos.I get the message to change the dust bag because it is full even though it was just changed.I would have given this 5 stars for the first month, but over time the problems just kept piling up and now I'm very sorry I paid this much money for a machine that just doesn't do the job it promises.Do plenty of research. This unit was expensive and I watched videos that showed object avoidance and cleaning patterns, but this machine does neither. I would not recommend this machine to anyone.

Great Robot but Best Customer Service Ever!!!!I got this Yeedi Robot Vacuum for Christmas and it was an Amazing Gift! It was easy to set up and once you install the app, it will quickly connect to your phone, the robot will map your home so you can set it up to do do your dirty work:)Having 4...animals i use this robot daily and also my regular vacuum with attachments for getting behind the furniture. Once you download the app it really easy to connect your robot and set up how you want to clean. It has many scenarios, you can clean certain rooms and omit others and set up scheduling. Its much quieter than my upright vacuum and i can choose to mop and vacuum at the same time or do one or he other. Unfortunately after 4 month of use the side brush that sweeps dirt under the robot stopped working. I immediately contacted the Yeedi customer service and they were back in touch with me within an hour. Made suggestions to help me but when nothing worked they immediately sent me a new unit. I had a new functioning robot within the week. I've never had a customer service experience like this. I obviously had a faulty unit and they were amazing , supportive and kind. This is a great company and I'm glad i made this purchase now more than ever knowing i can contact them and expect great service. Very Happy all around!!

Just unboxed the Yeedi M12 Ultra Plus, and I’m already impressed — this robot means business! The build quality feels premium right out of the box, with a sleek design that doesn’t scream “tech clutter.” Setup was a breeze with the Yeedi app, and the Mini OMNI station is surprisingly compact given everything it does — self-emptying, mop washing with hot water, drying, and water refills. It’s basically a full-service cleaning team in one dock.What got me most excited is the edge-to-edge mopping feature. The mop pad actually extends out to hit baseboards and corners, something other robots usually miss. The suction power (11,800Pa!) is next level, and I can’t wait to see how it handles pet hair and carpet.I haven’t run a full clean yet, but if the performance matches the features, this might be the smartest cleaning purchase I’ve ever made. Full review coming soon once it’s done a few rounds — but for now, it’s looking like a total game-changer!