Smartstitch S-1501 Commercial Embroidery Machine with 15 Needles,14"x20" Embroidery Area,1200SPM Max Speed,12" Touch Screen, Wifi available, capable of embroidering on 3D Caps, Flat, T-shirt and more

I recently purchased the SmartStitch S1501 sewing machine, and I am absolutely thrilled with both the product and the exceptional service I received.First, the SmartStitch S1501 itself is a powerhouse! It's incredibly user-friendly, with intuitive controls that make it easy for both beginners and more experienced sewers. The stitch quality is superb, delivering flawless results on a variety of fabrics. Whether I’m working with delicate silks or heavier denim, the machine handles it all with ease.But what truly stood out to me was the level of customer service provided by SmartStitch. When I had a minor question about the machine or a function, their support team responded quickly and professionally, walking me through the solution step by step. It’s rare to find such a dedicated and helpful customer service team that genuinely cares about ensuring a positive experience.I can confidently say that both the SmartStitch S1501 and the company’s exceptional service have far exceeded my expectations. If you're looking for a reliable, high-quality sewing machine paired with outstanding customer care, I highly recommend the SmartStitch S1501.

Love this machine. The training was amazing and my trainer still keep in contact with me in case I have questions. Very affordable… it comes with extra parts in case something breaks. I so love this machine.

Very user friendly! Great support system! Excellent video tutorials! Love love love it. Wish I had gotten it sooner. May get another!

Wonderfully built, great function, and very easy to use..!! Very small size for a great product..!! Liked it so much we bought another one..!! Thank You..!!

Great machine! Great Service! I highly recommend this product and support!

I am absolutely impressed with how easy this machine was to learn how to operate. The stitch quality is amazing and I can’t wait to buy another one soon. This machine has cut my production time in half!! The customer support team is great! Join their Facebook group so that you can receive customized training on how to use your new machine!

When researching what machine to get everything I heard about SmartStitch was a great machine for a great price but what sealed the deal for me was what I heard about the customer service. I knew I was going to need support being completely new to embroidery so when I heard the reviews of the helpful and quick customer service for support with the machine and any issues that may come up I knew SmartStitch was what I needed. I received my machine and within 24 hrs was added to the Facebook group and then was set up with my own personal support team. I can message this team with questions or excitement of my new beautiful completed projects. My trainers have been wonderful, calm, patient, attentive, and quick to respond , all the things I wanted and need when starting on this new journey. We had a training call with a delightful trainer, she was on the other side of the country than us but she was so kind, and happy to help and had such passion for embroidery and the SmartStitch machine. She never rushed us and gave us plenty of time to learn and try try again when learning the basics. After getting a few small test projects done her support continues into emotional support and encouragement with kind words and excitement for our journey. @Becky Tony Bowman , @Zoey Zoe , @Flora Hunb have been wonderful and we are so grateful to know that we have them on our team as we move forward. Thank you SmartStitch for your quality equipment and top notch customer service.

Why did you pick this product vs others?:Great machine easy to work with and the best tech support team.