HP EliteDesk 800 G1 SFF Desktop Computer Package - Intel Core i5 3.3GHz, 32GB RAM, New 1TB SSD, KOORUI 24-inch Monitor, AC WiFi,Windows 10 Pro,black (Renewed)

Great little machine! very quiet and very fast. works great!

I received the product in a fairly prompt manner. However the mouse didn’t work, the monitor didn’t work and after contacting customer service with the seller I was told to send my monitor back using a prepaid label and they would get me a new one coming. I sent it back. Called them per their request to tell them that I returned the monitor and was told one was on the way. I was told this on November 25th original purchase was made November 13th. I was again told in December that I was supposed to call them back so they would ship a new monitor. I did and have recorded talking to Steven from their company. Tired of dealing with this company I went to my local Walmart and bought a new monitor as I needed this to run our business. I justified it by saying that if it was working then we could be productive and I got a tower with the specs I personally wanted. Intel core i5 or higher and 1TB or higher hard drive. Still a decently cheap purchase to get us back going. When it worked, it worked well. It was speedy enough for what I wanted and didn’t take 3-10 minutes to boot up like many do. I want to hit the button and be ready to use it in seconds not minutes. However now the tower has completely failed. Won’t power on or do anything anymore and the day before it quit it was running an hour long memory test 3-4 times that day. It failed. I called, they still didn’t ship my replacement monitor and now they claim they will ship both a monitor and tower once I send them the broken tower. I’m skeptical but again agree. Now we have had a holiday weekend to again delay production in getting a replacement. I ship it back. Call from the FedEx parking lot to confirm and was told by Ron that a new tower and monitor will be sent out the next day. I have borrowed a laptop from my kids until I get this computer back. I now got the new one delivered Saturday to which it is a different tower than I purchased and the replacement doesn’t have WiFi capabilities. I don’t have a either net port or provision for it and now I am beyond ticked that I have completely wasted my time dealing with this company. When I called today they offered me a $15 credit for not having WiFi capabilities on a computer that was sold in the description by them of having. The old one that worked short term did have it. I’m sorry but this company is one to completely avoid at all cost if you depend on your computer for productivity of any kind. I have now had to stop what I was doing and go buy a computer from a local store at a higher cost so that I can continue with my work. That higher cost seems awfully cheap now and this company clearly doesn’t care about their reputation or customer service.

This was a gift for my brother. He is my mother’s caregiver and his old pc died. He is thrilled with the monitor and the speed of the computer. He doesn’t play any high graphics games but is a writer and takes care of the household expenses. This pc is just right.

I have not purchased a new computer in 11 years. I started my shopping process in amazon, low and behold I found just what I needed at a very reasonable price. Refurbished is the way to go! The last computer I purchased was a reverbed unit and just kept going. May not wait 11 years but I am sure this computer, monitor, keyboard and mouse will last till I'm ready to purchase again. I recommend you take a look at Intel Core i5 3.3GHz, 32GB RAM,1TB memory and 365 office.

The price for the computer was eye catching. problems with the keyboard and mouse not working.

First of all, the we could mot get the mouse to work. We considered the possibility that it could not communicate with the mouse. I bought a new mouse and it worked. Then the keyboard did not work. I bought a new keyboard and that works. Now, I am unable to connect to the WiFi. Two weeks in and we are still working on it. Big waste of $$$

Purchase for my laser. Fast setup. Not loaded with unwanted programs. Great price and simple setup. No problems encountered.

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