Six Sigma For Dummies, 2nd Edition

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From the Back Cover ------------------- Learn to: * Grasp what Six Sigma is and how it works * Achieve quantum leaps in performance and impact the bottom line * Utilize the DMAIC problem–solving method Use Six Sigma to improve business performance and reap big profits Millions of people work in companies that use Six Sigma to achieve quantum leaps in performance in everything from products and processes to systems and even environments. But for beginners, Six Sigma can seem confusing and mysterious. Relax! Six Sigma For Dummies explains it all, whether you need help implementing the methodology or just understanding it. * Meet the big Six get an overview of the Six Sigma methodology, the key principles underlying its applications, and the roles and phases involved in its implementation * Size it up dig into the details of the Six Sigma DMAIC problem–solving road to discover how to properly and launch a project * Get to the root find out how to use the Six Sigma DMAIC analyzing road to objectively eliminate trivial and unimportant factors * Don′t lose your cool get a handle on the improving and controlling aspects of the DMAIC problem–solving road to synthesize improvement and lock in your gains * Grab some tools get a listing of the technology tools and information systems that Six Sigma practitioners use Open the book and find: * What Six Sigma is and how it works * The founding principles and language of Six Sigma * How to analyze data through charts and graphs * The roles and responsibilities of Belts and Champions * Ways to forecast future performance * How to design, conduct, and analyze experiments * The top do′s and don′ts of Six Sigma About the Author ---------------- Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. Bruce Williams is Vice President of Peystems, the world leader in business process management. He is a leading speaker and presenter on business and technology trends, and is co–author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. Neil DeCarlo was President of DeCarlo Communications.