Canon PIXMA G620 Wireless MegaTank Photo All-in-One Printer [Print, Copy, Scan], Black,Works with Alexa

It was interesting at first when I could not find specific printing support for running this printer from a Mac. In the end it did not matter, can print directly from apps in my Mac so I simply started printing and I was and I am still quite impressed with the output. I use both genuine Canon paper (8.5x11, both Luster and Matte) and non-Canon paper (8.5x14 Luster and Matte) plus some generic Glossy I had lying around and the results with all these papers have been amazing. I am quite happy printing and selling these prints, the printing quality is very very good. Recommend this printer completely, I printed close to 160 of these prints and still had about a 1/4 or more ink across most of the ink reservoirs, black ink was the lowest. Refilled with genuine Canon ink, no need to mess with existing great printing quality.

I know some people knock this printer, but honestly it’s been perfect for what I need. The setup wasn’t bad, and it’s been super reliable since then. I mostly use it for family photos and art projects, and the quality has been really impressive even without tweaking any settings. The colors come out great, and it’s been way cheaper per print than I expected. I’ve printed a ton already and still haven’t had to refill anything. I’m really happy with it and would definitely buy it again. Seems pretty durable and holds a good bit of paper. The scanning function isn't perfect but works well too.

My original review was harsh, and I have to change it. After 4 months my printer jammed and I couldn't get passed their AI virtual machine for customer support - due to 1 year warranty. After a lot of trials and tribulations I finally reached a human and rather than repair it they simply asked for proof of receipt and sent out a new one. There were a lot of issues with email and phone numbers, but we finally got it sorted out. At first I thought the printer failed by design -- but it didn't make sense because it was within warranty and that is a losing financial strategy for a company.Someone said to push a cardboard through and when I did I realized something was lodged in there, whatever was lodged got further lodged. Turns out, simply sliding a credit card the opposite direction dislodged whatever was lodged in the first place. Other instructions said to completely dissasemble the printer - but don't do this, that's not necessary and risky. Unfortunately I don't know why the printer is jamming now, maybe things need to be aligned.I usually hate warranty's because they are no good. But in this case Canon came through, and being on the very last day to get an extended warranty (you have 90 days from day of purchase). I ordered the 4 year warranty which covers accidents, wear and tear, and the like, on top of the 1 year warranty. The warranty will carry over onto the new product they are sending. They send a prepaid label and you send the old one back when the new one comes in. I will update this if any challenges.I wish that Canon had local repair shops, but am grateful their support has been kind to me for something that I think is common -- getting something lodged in the printer.

My Canon PIXMA MX492, which I used for general document printing, died three days ago after more than 7 years of problem-free service, so I had to get a replacement. Since I'm an avid photographer, and haven't owned a good photo printer in many years (I have had two Epsons, which eventually developed serious problems), and had good results with this last Canon, I decided on a G620, which is designed for both document printing and making excellent photo prints, according to reviews.I ordered the G620 on the day the old printer died and received it the next day. Setup with my Windows 11 PC was easy and I had no issues, installing the printer on my Wi-FI network so that I could locate the unit without a cable in a convenient spot several feet from my PC. At the end of the setup process, the G620 printed two test prints on the regular paper I had loaded in the rear tray. They looked perfect. It was ready for use.I decided to first make a color photo print on letter size Epson glossy paper. The only adjustment I made was some sharpening before sending it to the printer. I used the High quality setting in the driver. The print was terrific, as beautiful as any print I've made from a home printer. Detailed with accurate colors. I was impressed and pleased. But this euphoria was short lived.I loaded a second sheet of glossy paper and opened a monochrome photo in PS. I sent this image to the printer and waited patiently for it to print, hoping that the grayscale print quality (using the High quality setting again) would be as pleasing as the color print I'd just made. Indeed, the print quality was excellent, highly detailed with good tonal transitions---BUT, there was a 0.5" horizontal mark near top center of the image that appeared to be created by a roller, and to the left of this mark were several vertical, wavy scratches extending about another 2.5 inches below it. A disaster! I was appalled that a brand new printer would make one good print to tantalize and then ruin the second one.I went on the Canon Community forum to see if anyone else had reported this issue, and sure enough I found another G620 user whose prints had the same marks (he had posted photos of them). His printer was not I think brand new, and he had cleaned the rollers and performed another maintenance task, but the marks continued to appear on his prints. The moderator responded by recommending he have it repaired by Canon.I decided to sleep on the problem and make a decision in the morning. This morning I turned on the printer and fired up the PC to see what would happen if I made another photo print. No changes of any kind were made to the printer or Wi-Fi network since the day before. I opened a black and white photo in PS and sent it to the printer, and got an error message in the driver: "Printer not responding". Overnight, it apparently had given up any pretense of working.I had no desire to exchange it for another G620, since I had no confidence that another unit would not have similar issues. So I packed it up and returned it to Amazon this afternoon for a full refund.I don't know what I'm going to buy now, but it's unlikely to be a Canon printer. It seems the manufacturing quality control might not be as rigorous as in the past, or perhaps my luck with their printers has simply run out. At a minimum I need another basic printer for documents, but I had also wanted to make high quality photo prints again, so a printer that can do both is desirable. Unfortunately, from the research I've done so far it appears that all models of home photo printers tend to have or quickly develop mechanical issues. Perhaps the wisest solution is to get an inexpensive document printer and continue to use labs to produce high-quality photo prints (and leave the printer problems to them). I will figure out what to do while waiting for the refund!