JBL Endurance Peak II true wireless headphones deliver JBL Pure Bass sound to fuel your workout, while providing comfort and connectivity to keep you going strong. Get next-level motivation with 30 hours of combined battery life, starting from the moment you wear them, thanks to the Powerhook. Intuitive touch controls allow you to take hands-free calls and access your voice assistant, while dual connect ensures you’ll always be in control as the earbuds work independently. Their ergonomic fit and sweatproof/waterproof design let you exercise longer and harder, wherever your workout takes you. Troubleshooting: Charge the headphones fully before use and use the correct adapter which came with the headphones. 2While these headphones are designed to fit snugly and comfortably in ears, customers ears do vary in size which can affect this. Included in the box are three different silicon ear-tips customers can change out to find that perfect/customized fit. Please make sure that they are not overlooking these when opening the box. These are true wireless headphones that use Bluetooth connectivity. Bluetooth connectivity can be variable based on the device being used, environmental conditions, etc. Bluetooth should deliver up to 30 feet of wireless range but can be variable depending on the environment and things like walls, other electronic devices, etc. Please make sure you have updated the device to the latest software version including the most updated version of Bluetooth, as well as the JBL headphones app to calibrate the best sound quality for the headphones as well as connectivity. Again, please make sure you have the headphone fully charged before using the included cable. Please ensure the headphones are properly sitting in the case for them to charge. There are lights to indicate that the headphones are charging as specified in the attached QSG. Please note that battery performance depends on the usage of the headphone.
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