Perfect Aire 10,000 Slider Air Conditioner Window A/C-Casement, 10000 BTU, Gray

It’s exactly what it says it is, it came with a bracket but I’m a girls girl and so I had to buy a drill free bracket. It’s cold, it cools the living room dinning and my kitchen mind you it’s a small apartment. I’m definitely happy with what I paid for it.

I installed this today a d am very happy with it. It cooled down my hot living room quickly and I like the remote control and features (auto temp, manual, etc). I also appreciate that they included the brace with it because it would have been a hassle to have to buy that separately. My only criticism is that the installation instructions weren't good. Now that I've done it it would be easy to do again but it took unnecessarily long because the instructions stunk. Still giving it five stars because it performs great and was delivered early.

Arrived with minor damage that I'm not too upset about but did take that one star away. Otherwise, this unit is excellent. It's quieter than our last one and cools just as well. The price I paid convinced me quickly that some cracked plastic on a bottom corner isn't a big enough problem to send it back and risk it being out of stock and therefore ending up paying ~200 dollars more for another one with a different logo on the case.All of these casement units no matter what brand name are on them are all made by the same manufacturer (I forgot their name) So it doesn't matter if it says LG, or Whirlpool, Frigidaire, or Perfect Aire or any one of a dozen other names that might be on the case. All of the casement style ones are made in the same place. Your current choices are 8k btu and 10k btu and you might find old stock of 12k btu, but they aren't currently being made. ... So, figure out if 8k btu or 10k btu is right for your needs and then find the one with the best number on the price tag and buy it.The seller went above and beyond to get it to me on time. Not sure what slowed the process down but the day before it was due to arrive prime shipping, I got a notice they were overnighting it to me. That had to cost a fortune, but they did it. I'm impressed that they took their promise of 3 day shipping so seriously that they paid overnight on an 85lb package to get it to me on time.I mentioned some shipping damage. The plastic on one corner is busted up a bit. I would have preferred no damage, but it isn't so bad that I want to go through the hassle of sending it back. Also, it looks like someone's knee flattened out a knee-sized section of the fins in the back of the unit. I'll take a plastic shim in between the flattened fins and spread them apart one of these days to make sure air can move between them. Also not a really big deal. I'd have rathered it arrived in perfect condition, but considering the price and the sellers willingness to do what they said they'd do... I don't mind too much. I'm capable of fixing that myself.I mentioned that this unit is quieter than our last one and I also mentioned that all of these are manufactured by the same company no matter whose logo ends up on them. The old unit got loud during its 3rd year in service. As they age, they develop some rattles and the fan starts getting choked up by dirt and debris (easily fixed with a pressure nozzle on a garden hose if you just hose it out at the end of every season) But, no matter what, as the compressor ages, it will get noisy. One could pull the case off after each season and lubricate mechanical parts like the fan etc and tighten up all screws that have worked loose from constant vibration, but this unit will be louder and louder the longer it remains in service. Some of that can be mitigated by general maintenance and care, but even with proper care, the more hours it runs, the louder it will get.I'm pleased with how this unit functions. And, I'm pleased that the seller was willing to go the extra mile to make sure I got it on time. All in all, this was an excellent purchase experience sans the damaged plastic corner and flattened fins I already mentioned.

I had a vertical window so I found this unit. Although I initially had some issues with the instructions in putting the extension on to fill the opening (probably my fault) I got it installed and it works great. I ordered it at the beginning of a big heat spell and it arrived the next day . Working great ever since. It’s big and heavy but it takes care of the big bedroom we have it in

I ordered this unit months before I needed it to prepare for the summer. Installation was straight forward, shipping was fine, etc.When the temperatures climbed up into the low 90s, everything was fine, but as soon as we got above 100 F, the compressor couldn't hack it. It would shut down after about 10 minutes of run time and need half an hour to cool off and kick back on. I put a remote thermometer probe next to the compressor so I could monitor the temperatures and establish a pattern as to when it kicked on / kicked off. Anytime the compressor got above 115F, it would shut itself off.In Phoenix, where our average July/Aug temperatures are in the 110-120 range this obviously isn't going to fly. This is an AC unit that needs to dissipate the heat it creates in cooling and when the compressor can't even run in the outside ambient temperature it can do its job.On paper there is a 1 year manufacturer warranty that states they will replace the entire unit with a NIB one, once, if the original fails within the year. The instructions are to return it to where the unit was purchased and the retailer will handle the exchange.I contacted Amazon and had a very condescending conversation with an Amazon rep about how I needed to go through the manufacturer for a faulty unit since it had been more than 90 days since I bought it (shame on me for being proactive, I should have waited until summer was here then Amazon would have handled it). Irritated, but unperturbed, I sent an email off to the customer service email of Perfect Aire explaining the situation. A week later Sean from Perfect Aire replied back asking some basic installation questions and needing copies of my invoice. I sent these off the same day and have not heard back, even after two follow up emails and a phone call. It's now 3 weeks since I heard from Sean, a month since contacting Amazon and it has become clear to me neither party will take responsibility and I'm off to contest the charges with my bank.

This is my second one. First one started leaking and spitting rust after 4 years of high use. I’m happy with the brand and product. It’s the work horse of my house so even to get 2 years out of it I’d be happy.Now the shipping was provided by fedex which was horrible. See photos for how treated in the box. Luckily the packaging took most of the brunt.