Aroma Season Heated Eye Mask for Dry Eyes, Warm Eye Compress with Flaxseed for MGD, Dry Eye Syndrome, Chalazion Blepharitis Stye Eye Treatment, Steam Moist to Unclog Glands (Blue)

I am very happy with the purchase. Comes packaged nicely. I got this for my dry eyes. It melts the thickened oils of the meibomian glands in the lash line. I chose this one vs others because of the slender mask so that the heating would be localized and not heat half my face. It works just as I expected. I like the USB cord, more fexiable and soft than the cheap stiff cords. The control is at a perfect distance. The headband is a closed loop, but I don't mind; I leave it loose because I don't like it causing the mask to press too hard against my eyes. I like that it came with a single hygienic cloth. I may sew some more just to have several on hand. I started at the lowest temperature because I didn't know how hot it'll get, then increased as tolerated. On your first use, take a break to make sure you feel ok, I think I increased the temp. and time too fast, my face felt a little overheated after I added a second round with increased heat. What I would change about this product,the cons: I wish it had a beep or alarm to indicate the end - the screen shuts off when the timer is done so there's no way of knowing your session is complete unless you keep checking or set a timer on your phone to tell you. I wish it would hold the setting instead of dialing time and temp with each use. Overall because it is electric, it is convenient to use, it will be left by my bedside for easy access, it's a good product and I'm very pleased with it.

I am updating my prior review to 5 stars. First, incredible and unusually great customer service !!The company reached out to me because they read my review and followed up . I was surprised ! They noted that I had an older version and possibly a defective device , as mine got too hot and had no good temp controls or timer.They sent me a replacement . This one has 5 temp levels settings, which correspond to actual temperatures noted in the directions, so you can choose the heat levels based on the actual temperature you need - PLUS a built in timer for 10, 20, 30, 40, 50 and 60 minutes . This mask has a built in temp sensor that PREVENTS overheating . It is still the same size and softness and has a wide flat elastic band that easily adjusts for size and the amount of pressure you want against your eyes .It comes with its own charging block , one side takes the device cable and the other side is the end that plugs into the wall outlet . Be sure to use this block as it does not get warm/ hot like other blocks can .I use the mask for dry eye relief and it is truly helping . It’s the best mask I’ve ever used for this . I use it EVERY day and then use the eye wipes and preservative free drops my eye doctor recommends . I have significantly better relief and eye comfort using the mask . I feel like the daily use of this mask is making my eyes better . I use it during the day and the auto shut off timer prevents overheating the skin around and over your eyes . Do not sleep in it as it has a cord that stays attached . I use a separate sleep mask at night to help keep drafts off my eyes . I use this mask 1-2 times daily but you can use it more if needed because it is adjustable for temp and time and has safety features to keep it from getting too hot .I highly recommend this current product version from this company , it is better, safer and works for the purpose — and their customer service is above and beyond- most impressive and caring .OLD review :I have had this for about a year and replaced it .There are no temp settings ,it’s only low, medium and high, not the degrees options shown . There are only 20/40/60 minute time options , again, not as shown .The longer it is on the hotter it gets even if set on low . Medium gets pretty hot .Hot gets way too hot for thin eyelid skin .The ophthalmologist’s recommended 108 degrees for 15 minutes as shown in the description are not even available / possible with this product .It is a good size to focus warmth on the eye area without also heating facial skin . The fabric is soft .There is zero aroma .This was expensive for what it actually is , so is not a good value for the money .If you need it for dry eyes this is not therapeutic . It’s more suitable for ‘ relaxing “ but it still can get too hot so use caution, you must set your own timer to use it less than the big time increments it has.Overall if this is for your eye health - shop around and get one with an adjustable temp and timer .

Pros: Exactly as advertised (Aroma Season Heated Eye Mask for Dry Eyes, Warm Eye Compress with Flaxseed Graphene FIR). Mask rests directly on the eyeballs, with the right squishiness and heaviness to stay put (I guess that's the flaxseed filling). Makes contact with the full eye, not just resting on the socket or cheekbones. Nice and maybe warm enough. The control is a snap to work.Cons: I used it at its highest setting and it's warm, but I wish there were a little hotter setting. The cord is a pain, but I didn't see a cordless version of this slim flaxseed kind of mask. But FIR refers to light--Far Infrared. Where does the Far Infrared Light come in???Anyway, works like a charm and I like it.

I have an eye condition that requires some heat to keep my tear ducts open. I like this mask because it doesn't cover more space than I need, so it's not heat all over the place. It's compact for when I travel and this is the 3rd one I buy, so it's a good product.

I absolutely love this heated eye mask! The warmth is soothing, especially after a long day of screen time. My ophthalmologist recommended heat to help with my dry eyes but I've found it works for my sinus pressure. The material is soft and gentle on my skin, and the adjustable strap ensures a perfect fit. I've caught myself falling asleep with it on a few times so the timer is an absolute must. Highly recommend.

New Review:The customer service is great, they reached out to me to replace the power adapter. I hope this does the trick and if anyone else has this issue, I was told there was a bad batch that was sent out.Old Review:I like this heated eye mask when it works, but it prematurely turns itself off. I have used the 20 minute timer on different heat settings and it turns off way before the timer runs out. I'll notice the mask is getting colder and the controller is off. There's no way I used the mask for 20 minutes when my clock shows only a few minutes have passed.

I really like this eye mask—it has multiple heat settings, which is great for relaxing or relieving eye strain. The warmth feels soothing and it’s easy to use. My only complaint is that I wish the mask were slightly bigger. It doesn’t fully cover my eyes, so some light still gets in around the edges. Still, it’s a nice product and does the job overall.